Major Account Manager - West

Job Description

Description

Securonix provides the Next-Generation Security and Information Event Management (SIEM) solution. As a recognized leader in the SIEM industry, Securonix helps some of the largest organizations globally to detect sophisticated cyber-attacks and rapidly respond to these attacks within minutes. With the Securonix SNYPR platform, organizations can collect billions of events each day and analyze them in near real time to detect advanced persistent threats (APTs), insider threats, privilege account misuses and online fraud. Securonix pioneered the User and Entity Behavior Analytics (UEBA) market and holds patents in the use of behavioral algorithms to detect malicious activities. The Securonix SNYPR platform is built on big data Hadoop technologies and is infinitely scalable. Our platform is used by some of the largest organizations in the financial, healthcare, pharmaceutical, manufacturing, and federal sectors.

Job Title: Major Account Manager- West  

Job Level: Manager

Total Experience: 8-10 years

Relevant Experience: 5-+ years

Primary Skill Sets:  Executing sales strategy, Selling Cybersecurity solutions, Operational Management, Negotiate Contracts.

Secondary Skill Sets:  Develop, mentor, recruit, and retain top sales talent

POSITION SUMMARY: 

The main goal of our Major Account Manager is to manage relationships with our existing accounts, ensure ongoing satisfaction with our product offerings, along with introducing them to opportunities to expand their usage of Securonix. In this role, you will partner cross functionally with internal teams to bring the full range of our product and service offerings to the customer. This is a quota carrying role and critical to the continued growth and success of Securonix.

POSITION RESPONSIBILITIES: 

• Act as the voice of the customer, advocating for their interests with internal stakeholders and ensuring a smooth customer experience.
• Meet and/or exceed your quota by managing the renewal process for customer accounts, along with identifying, qualifying and closing upsell opportunities within your customer relationships.
• Serve as a trusted advisor and industry expert to customers, helping them utilize the product efficiently.
• Stay current on competitor offerings and be able to identify their strengths and vulnerabilities - why we win and why we lose.
• Influence client decisions and advocate for client needs to negotiate solutions.
• Work closely and communicate effectively with various cross functional teams including Sales Engineering, Customer Success, and Revenue Operations to ensure seamless implementation and effective ongoing account growth.
• Accurately enter, update, and maintain daily activity, forecast and opportunity information in Salesforce.

 REQUIRED SKILLS:

• 7 +years of sales relationship management experience at a technology company.
• Experience at an Enterprise Cybersecurity company with SIEM.
• Strong track record of successfully developing key accounts.
• Highly professional communication skills, both written and verbal.
• Ability to work well independently and under pressure, as well as be highly responsive to clients and internal stakeholders.
• Eagerness to learn, absorb, and adapt quickly to ever-changing business priorities.
• Critical thinking and creativity, demonstrating drive, initiative, curiosity, and sense of urgency in ensuring an excellent customer experience.
• Ability to travel up to 25% to customer meetings as needed.

BENEFITS:

As a full-time employee with Securonix, you will be eligible for the following employee benefits:

• Our medical insurance is with Cigna as we offer 4 plans to choose from. Our vision and dental insurance are both PPO plans.
• Securonix pays for your STD, LTD and Basic Life AD&D benefit.
• Securonix also provides you access to the Employee Assistance Program (EAP) at no cost. This program, available through Mutual of Omaha, provides professional, confidential telephonic or face-to-face counseling services to you and your loved ones.
• With our 401(K) you are eligible to participate the 1st of the month, following 60 days of employment.
• At Securonix we offer a Flexible Time Off plan, please speak to one of our Talent Attraction Specialists for details.

Securonix is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with Securonix is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, Securonix will make reasonable accommodations for qualified individuals with disabilities.

Furthermore, as a federal government contractor, Securonix maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended).

Headhunters and recruitment agencies may not submit candidates through this application. Securonix does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with Securonix.

As part of our compliance with these obligations, Securonix invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.