Securonix provides the Next-Generation Security and Information Event Management (SIEM) solution. As a recognized leader in the SIEM industry, Securonix helps some of the largest organizations globally to detect sophisticated cyber-attacks and rapidly respond to these attacks within minutes. With the Securonix SNYPR platform, organizations can collect billions of events each day and analyze them in near real time to detect advanced persistent threats (APTs), insider threats, privilege account misuses and online fraud. Securonix pioneered the User and Entity Behaviour Analytics (UEBA) market and holds patents in the use of behavioral algorithms to detect malicious activities. The Securonix SNYPR platform is built on big data Hadoop technologies and is infinitely scalable. Our platform is used by some of the largest organizations in the financial, healthcare, pharmaceutical, manufacturing, and federal sectors.
Job Title: Senior Service Operations Analyst (Professional Services)
Job Level: Individual Contributor
Total Experience: 6+ years
Relevant Experience: 5+ years
Primary Skill Sets: Services resource utilization, CRM, Resource planning, Forecasting
Secondary Skill Sets: Reports & Dashboards, Planning models and Automation, Process implementations and documentation
POSITION SUMMARY: Professional Services Operations is responsible for working with the global professional service teams to develop, deploy and enforce the best practices, procedures, and tools necessary to ensure consistency, quality, and maximum efficiency of the department. In addition, this person will act as the primary operational interface with other Securonix department leaders.
Securonix, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Securonix complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Securonix expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Securonix employees to perform their expected job duties is absolutely not tolerated.
Headhunters and recruitment agencies may not submit candidates through this application. Securonix does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with Securonix.